Service Catalog

College of Medicine domain accounts, CatNet and UANetID accounts, NetId+ assistance, Citrix access for Banner systems, COM VPN, remote desktop access, and more.

A full range of reporting and analysis, including interactive dashboards, ad hoc queries, education, financial, HR, space, and research reports and more.

Includes business and research solutions consulting and development, desktop, data storage, cloud and mobile consulting.

Hosting and management of COM email and calendaring, email encryption, spam filtering, secure email connection with Banner email, migration services to UAConnect email, liaison to campus email systems and more

Qualtrics Surveys, distribution lists, listserve assistance, Lync, SharePoint, UA Box consulting, web collaboration tools and more.

Includes managed desktop software updating and anti-virus, mobile device management, server and application security scanning, PCI and research compliance consulting, breach reporting and management, liaison to UA security office and more.

OM educational systems including Admissions (AMP), AZMed, Oasis, Examsoft and OSCE Testing. Applications for research, financial aid, and scholarship, liaison to UA enterprise application systems and more.

Develop and host web-based applications, manage COM departmental content systems in liaison with AHSC BioCommunications, manage vendor hosting and more.

Includes individual and departmental document shares, assistance with UA Box, cloud storage services and research data storage.

Coordinate communications services with UA Telecom, departmental cell phone management, Lync and more.

Includes DocuWare, shredding services, UA Box, SharePoint and more.

Includes VPN, managing firewalls, coordinating network connections and services with UITS and Banner and more.

Includes consulting, server hosting and system administration, liaison to HPC (high performance computing) and more.

Includes hosting of file shares, server hosting, virtual servers and databases.

Includes computer and mobile device support, assistance with business applications, referral for training resources, managing purchases of computing equipment, network and communications assistance, COM online issue submittal and more.

Accounts and Access: College of Medicine domain accounts, CatNet and UANetID accounts, NetId+ assistance, Citrix access for Banner systems, COM VPN, remote desktop access, and more.

Business Intelligence and Reporting:  A full range of reporting and analysis, including interactive dashboards, ad hoc queries, education, financial, HR, space, and research reports and more.

Consulting and Development: Includes business and research solutions consulting and development, desktop, data storage, cloud and mobile consulting.

Email and Calendaring: Hosting and management of COM email and calendaring, email encryption, spam filtering, secure email connection with Banner email, migration services to UAConnect email, liaison to campus email systems and more.

Productivity and Collaboration: Qualtrics Surveys, distribution lists, listserve assistance, Lync, SharePoint, UA Box consulting, web collaboration tools and more.

Security: Includes managed desktop software updating and anti-virus, mobile device management, server and application security scanning, PCI and research compliance consulting, breach reporting and management, liaison to UA security office and more.

Software and Business Applications: COM educational systems including Admissions (AMP), AZMed, Oasis, Examsoft and OSCE Testing. Applications for research, financial aid, and scholarship, liaison to UA enterprise application systems and more.

Application Development and Hosting: Develop and host web-based applications, manage vendor hosting, and more.

Backup and Storage: Includes individual and departmental document shares, assistance with UA Box, cloud storage services and research data storage.

Communications: Coordinate communications services with UA Telecom, departmental cell phone management, Lync and more.

Document and Digital Asset Management: Includes DocuWare, shredding services, UA Box, SharePoint and more.

Networks and Connectivity: Includes VPN, managing firewalls, coordinating network connections and services with UITS and Banner and more.

Research Computing: Includes consulting, server hosting and system administration, liaison to HPC (high performance computing) and more.

Servers and Data: Includes hosting of file shares, server hosting, virtual servers, and databases.

Support and Training: Includes computer and mobile device support, assistance with business applications, referral for training resources, managing purchases of computing equipment, network and communications assistance, COM online issue submittal and more.

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