About Us

The College of Medicine Phoenix Information Technology Services team is committed to creating and delivering an environment that promotes and advances teaching, learning and research. Working collaboratively and cooperatively across organizational boundaries we design, implement and support a wide variety of solutions that improve and streamline operations and meets the needs of our multi-University student, faculty and staff population.

For a general overview of the services provided, please see College of Medicine Phoenix ITS Website

Application Development and Support (ADS) team creates custom web and mobile applications that integrate cleanly with departmental work processes and are tailored to meet specific needs. Web applications are programs that can be accessed through a web browser via the Internet. They allow information to be organized, distributed and collected cheaper, faster and more efficiently than traditional methods. Your customers and employees can use them to access a wide variety of services such as purchasing products, managing schedules, submitting evaluations or tracking information. We also support both our custom applications, as well as other web-based software already in use.

The following services are provided by the Application Development department:

  • Assessment/requirements gathering
  • Consultations
  • Develop custom applications
  • Technical assessment of existing applications
  • Build Interfaces between applications
  • Process and workflow Improvements
  • Dashboards and Reporting
  • Enterprise application support
  • SSL Certificate management

Application Development Contact Information:

Information Technology (IT) Provides Infrastructure support to include Servers, Storage, Security, and Network. In addition, we provide end-user support, including installation, configuration, training, and management for desktop/mobile devices. The PBC Help Desk is used for receiving, tracking and resolving service requests for the campus and is managed by the IT team.

Through our partnerships with the University Information Technology Services (UITS) and the University Information Security offices we strive to provide a safe and secure computing environment for our customers

Information Technology Contact Information:

Instructional Technology (IS) provides concierge instructional technology support for academic sessions, administrative meetings and special events throughout campus classrooms, library study rooms, shared meeting spaces and specialized labs. In addition to overseeing 180+ shared spaces on the PBC, the Instructional Technology department delivers, troubleshoots and supports shared campus resources ranging from conferencing systems (over audio, video, and web), testing-laptop carts and podcasting or recording support over various platforms. The IS team also provides in-depth training opportunities on a wide variety of collaborative tools and web conferencing solutions available to all campus partners. Since 2015, the Instructional Technology department has made a large impact with UA stakeholders in designing and developing collaborative spaces, and acting as a full-service liaison for all new construction and renovation to shared space at the PBC. Full consultation is provided in partnership with the Planning Design and Construction team to create an innovative learning environment that advances the mission of the University.

Instructional Technology Contact Information: