Employee support service

March 25, 2020

Greetings All,

I wanted to share some updates to LWC services.  Please remember, these services are available to each of you as well.  I also encourage each of you to continue to practice self-care as we work remotely.  Take walks throughout the day, stretch, eat lunch with a friend digitally, ect. 

The information below can also be found our website: https://lifework.arizona.edu/coronavirus

Counseling Services

While our employee assistance counselors are not available in person because of the reduced on-site campus operations, employees and their covered dependents have telehealth and e-counseling access through their EPO and PPO insurance plans. Working with the Arizona Department of Administration (ADOA), we were able to secure an agreement for waived copays for medical services and mental health visits through telehealth and e-counseling visits at this time for three of our four insurance carriers. These include:

If the copay waiver for telehealth and e-counseling with Blue Cross Blue Shield, Cigna, or UnitedHealthcare does not work, please call ADOA at 1-800-304-3687 and ask to be connected with your dedicated insurance vendor. Employees on the domestic partner plan should call UnitedHealthcare at 1-800-357-0971.

Sick and Backup Childcare

Trusting Connections, the University’s backup childcare provider, is continuing to provide services when regularly scheduled childcare is not available. Registration is required for employees and students. Call 520-448-0873 or email info@trustingconnections.com for more information.

Other Employee Assistance Services

To schedule a telephone or video consultation, please contact the providers listed below directly by email: